Spa Vita Etiquette

Check-in

If you are new to Spa Vita, we recommend you arrive at least 15 minutes prior to your scheduled appointment to fill out a client information form. If you have been with us before, 10 minutes prior is fine. Arriving a bit early will ensure your service begins on time. Arriving late can result in a shorter service time.

Cancellations

If you are unable to keep your appointment, 24 hour notice is appreciated, or please contact us as soon as possible. If you are booking 3 or more services, a 50% deposit and a 48 hour cancellation notice is required.

Quiet Please

To maintain our peaceful atmosphere and as a courtesy to our clients we ask that your turn off your cell phone while visiting our spa. Please enter and speak quietly. You will appreciate the same courtesy from others.

Children and Guests

This is your time to relax . We kindly request that children and guests do not accompany you to the spa unless they are scheduled for services.

Gratuities

Tips are always appreciated, and based upon the enjoyment of your spa experience. Tipping is at your discretion as it is not included in the price of any service. You may choose to directly tip your therapist or at the time of check out. Gratuity is a personal choice; however, is typically anywhere from 15- 20%.

Gift Certificates

Gift Certificates are a wonderful way to give the gift of Spa Vita. You may purchase Gift Certificates at the spa reception desk, or by calling 888-318-VITA. Gift Certificates are valid for products, services, or packages and must be presented for redemption. Gift Certificates can not be redeemed for cash or refunded.

Health Concerns

Please inform us of illness, pregnancy, or injury before booking to ensure treatments don't interfere with medical issues.

Sales

Prices are subject to change. All services and gift certificate sales are final and are non-refundable. Retail product sales are final with a 30-day return policy for store credit.

Located in Downtown Midlothian @ 134 N 8th St. Midlothian, TX 76065 ~ Phone: (888) 318-VITA

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